FAQ editing/update does not work

Discussion in 'General Support' started by scottw, Aug 29, 2019.

  1. scottw

    scottw New Member

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    I can create a new FAQ category and question/answer. However I can not edit an existing FAQ question/answer.

    When I tried to edit an FAQ question and/or answer, the update does occur in the faq table in the database, however it does not update in the faq_translated table. The front-end that users see is therefore not showing the update.

    Does anyone know why this is happening and how to fix this?

    Thanks
     
  2. Shadav

    Shadav New Member

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    I am also having this same issue....

    I have emptied out cache but still the changes do not display....
     
  3. david62311

    david62311 Well-Known Member

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    I can't get my Webid to work at the moment so, I can't verify if mine works or not. I was using the Classic Admin Theme before. I didn't like the bootstrap theme.

    Before you do the steps below back up the files that I am going to suggest that you change...in case something goes wrong.

    Try replacing your old code for the Classic theme with this one:
    https://raw.githubusercontent.com/renlok/WeBid/master/themes/adminClassic/faqs.tpl

    If you use the modern admin theme then replace your old code with this code:
    https://raw.githubusercontent.com/renlok/WeBid/master/themes/adminModern/faqs.tpl

    Check for error in the error log. You may need to clear out the error log and check the FAQ issues and see if any new errors come up.

    The theme pages of course are connected to the admin/faqs.php page and whatever pages are included at the start of the code. Replace your old code with this one.
    https://raw.githubusercontent.com/renlok/WeBid/master/admin/faqs.php

    I hope this helps!
     
  4. david62311

    david62311 Well-Known Member

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    BTW...I am hardly ever here anymore and this forum has turned into a ghost town. I do swing by from time to time to see if I can help out. I am mentioning this because I may not be here to reply to posts here. We used to be very active in here but, those days are sadly gone.
     
  5. Shadav

    Shadav New Member

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    thank you but that didn't fix it....
     
  6. david62311

    david62311 Well-Known Member

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    Are you seeing any errors come up in the Webid Error log?

    Also right on the page and inspect it. Look at the console to see if any errors are there...maybe showing a broken link.
     

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