webid has been missing an important tool for customer support: a contact-us form which sends email directly to admin. I suggest the following simple process wich will help you add this form:
THE PROCESS IS SIMPLE:
1. OPEN themes/default/global_header.tpl
2. Locate this code: <li><a href="{SITEURL}help.php" alt="faqs" class="new-window">{L_148}</a></li>
3. Directly under it, add this code: <li><a href="{SITEURL}contact/contactform.htm" alt="contact" class="new-window">contact us</a></li>
4: Save and close it
5.Clear cache
6:create a new folder in root directory and name it "contact"
7:download the following zipped folder, unzip it, and upload all its content in newly created folder "contact"
8:Open the file called "installation" and follow simple instructions!
ENJOY

The contact-us form in webid 1.1.1 wich sends emails directly to admin 2015-04-28
a contact-us form which sends email directly to admin